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9/26/2017  |   10:25 AM - 11:10 AM   |  Track 3 - Metrics

Getting Early Visibility into Your Program Metrics using a Dashboard Approach

TITLE: Getting Early Visibility into Your Program Metrics using a Dashboard Approach ABSTRACT: Many Department of Defense (DoD) programs today have a multitude of metrics data being reported by their contractors as well as those collected and tracked by the program office. However, how do you effectively aggregate and report the data at the Program Manager level (or higher) to get a complete picture of the health of a program? Many times the data is reported too late in order to be useful or even actionable. This presentation will show another method, using a program dashboard representation, to aggregate the data being reported as well as methods to provide some insight into schedule risk based on certain types of data. This approach has been implemented in various Air Force programs and is not limited to programs in development, but can be implemented within sustainment efforts as well. Summary: How do you identify crucial metrics in order to predict program performance? Do you find yourself always in “firefighting mode” with the data being reported and tracked? Do you find a program may have too many metrics being tracked and reported? A dashboard representation may help to keep the metrics focused, visible and timely in order to make management decisions that best promote the status and trending of the program. Session Mechanics: - Why a Dashboard? - Dashboard Structure and Categories of Information o Schedule, Cost & Resources o Scope, Progress & Change o Process & Risk o Quality - Trending and Red/Yellow/Green Thresholds - Potential Schedule Risk Metrics - Putting It All Together - Tailoring o Enterprise vs. Program-Specific o Evolution of the Metrics & Dashboard over the Program Lifecycle - Application and Interpretive Guidance Learning Outcomes: - Using past performance to gauge future outcomes - What types of questions to be asking in response to metrics data being presented - Aggregating the lower-level data into the dashboard and intermediate charts (summary data) Target Audience: - Program Managers - Sustainment Leads - Engineers - Contracting Officers - Contractors

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Michael Bandor (Primary Presenter,Co-Presenter,Author,Co-Author), Software Engineering Institute (SEI), mbandor@sei.cmu.edu;
Michael is a Senior Engineer assigned to the Client Technical Solutions Directorate at the SEI. Since joining the SEI in May 2005, he has supported and functioned as the Technical Lead on various DoD programs across various domains (space, airborne, command-and-control (C2), radar, and defense business systems). He also has extensive experience performing Technology Readiness Assessments (TRAs). Prior to joining the SEI, he spent over 22 years on active duty with US Air Force as a software engineer supporting nuclear C2, ground based radar, and personnel systems.

Thomas Merendino (Co-Presenter,Co-Author), Software Engineering Institute (SEI), tjm@sei.cmu.edu;
Tom Merendino: Tom is a Senior Member of the Engineering Technical Staff at the Software Engineering Institute (SEI). Tom’s area of expertise includes engineering of system software architectures. He is a trusted senior technical advisor to acquisition program office leadership and technical staff. His experience includes Technical Lead on two major USAF programs, supporting programs in other military services and contributing to SEI research in unmanned systems. Prior to joining the SEI in 2004, Tom has 30 years’ experience leading the engineering and development of commercially successful products used within mission / performance critical computer communications and networking environments.

2017 Sponsors: IEEE and IEEE Computer Society