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10/13/2015  |   4:00 PM - 4:45 PM   |  Atlantic I

SFIA V6: Using Skills to leverage your biggest asset – People

Most organisations cannot answer two basic questions – which skills do you have, and which skills do you need? Digital and Cyber Security skills are being targeted by governments around the world, as essential skills which need to be developed to address a predicted shortage, ensure market competitiveness, and mitigate some of the risk from cyber terrorism, industrial espionage and information security attacks. SFIA, the Skills Framework for the Information Age, was first established in 2003, and has been adopted globally by organizations and individuals as the most popular framework for IT-related professional skills across the globe. It is currently used in nearly 200 countries to support people and organisations who are involved in technology-related roles of one form or another. Often referred to as “The common language of IT” - SFIA gives individuals and companies a common language to define skill, abilities and expertise in a consistent way. The relatively plain language, and avoidance of technical jargon and technology acronyms, makes SFIA accessible to Human Resources and Learning and Development professionals, used to break down some of the otherwise common translation issues that hamper communication and effective partnerships across organizations and mixed teams. SFIA is used by individuals to baseline their current skills and experience, identify their goals, and plan their professional development journey. Training organisations and service providers are mapping their offerings against SFIA. Recruitment is starting to be revolutionized, with SFIA disrupting the ‘word search’ lottery that identifies potential recruits because of a common word in the Job Description and their CV/resume, despite a poor match of skills and experience. SFIA helps employers to more accurately describe what they need, moving away from an over-reliance on certificates and qualifications which often only confirm a theoretical understanding of the relevant areas, and towards intelligent matching of true competency based on having the right skills and an appropriate level of experience and responsibility. Cyber security, Big Data, Agile, Digital and many other topics have developed significantly since the release of SFIA Version 5, and have been given careful consideration and response in Version 6. Matthew will present the new version of SFIA, released in June 2015, and give practical guidance on how to use it to address these key challenges. The session will be interactive – an opportunity to get all your question answered, and walk away with the knowledge of how to ensure you have the required skills at the right level. Essential content for all individuals and organisations.

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Matthew Burrows (Primary Presenter), BSM impact Limited, matthew.burrows@bsmimpact.com;
Matthew currently serves on the SFIA Council, is Chair of the itSMF International Ethics Review Board, and contributes to the service management industry and the development of best practice – including as Design Authority for SFIA V6. He is an ISO/IEC 20000 qualified consultant and auditor, and SFIA Accredited Consultant, specialising in implementing pragmatic business service management solutions rather than just theoretical consulting. He has considerable practical and operational experience of Service Management. Matthew’s authoring credits include SFIA (Skills Framework for the Information Age), Service Management, Portfolio and Programme Management methodologies, white papers, books, articles and publications.

2013 Sponsors: IEEE and IEEE Computer Society